The latest disk is not only in the reader, but it's icon is visible. Really rather not have to go that route again (AGAIN) - Any advice? Am I going to have to re-install? The disk shows up, but when I go to play it asks me to insert the disk. The disk shows up now, but the only thing that will open is the installer. I really miss playing my game! I have even tried buying a new external dim drive just to make sure it wasn't my disk reader. I'll admit some amount of relief that I'm not the only one having this issue, but that does nothing to solve the issue. This all sounds promising save for one thing, I'm on a Mac. Insert the game disc and try to play your game again. Give your computer a few minutes to re-detect your DVD drive (this should happen automatically). If not, click on the Switch to Classic View option.ġ0 - Click on the '+' sign next to DVD/CD-ROM drives to expand its options.ġ1 - You should see all your DVD/CD ROMS.ġ2 - Right-click on the DVD ROM you are using to play the game.ġ3 - Select Uninstall from the list of options. You can try out the following troubleshooting steps to fix the disc detection issue:ġ - Look at your disc and verify you do not have a faulty or scratched up disc.Ģ - Make sure your DVD drive does not have any discs in it.ħ - Make sure your Control Panel is set to Classic View. Update* The techie just left me hanging told me to run an uninstall and no fix. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. Probably till they figure out there is no sunshine where they have their heads. Then after you get it up and running just don't close out. A fast steady spin will clue you to it starting. You have to fiddle with the DVD drive (laptop only) like pushing in and out, then list to how the disk runs. I have gotten it to work before with a large failure rate but the game will load and stay up no matter what save for a reboot or shut down. Currently waiting for Tech support, they really don't know jack, will post my results. I have been hounding EA for almost three days now and they give me a run around and want us all to get a digital copy but as far as I know you need permanent internet connection to play. I have tried the uninstall and your computer WILL find the disk drive again.